Get in touch
Details of KMP:
| Sr. No. | Name | Designation | Mobile No | Email ID |
|---|---|---|---|---|
| 1 | Mr. Ian D'souza | CEO/MD and Designated Director | +91 9769643444 | ian@klaygroup.com |
| 2 | Mr. Kalpesh Khakhria | Designated Director | +971 508564547 | kalpesh@klaygroup.com |
| 3 | Mr. Anirudh Sisodia | Director | +971 554729305 | anirudh@klaygroup.com |
| 4 | Mr. Niren Vora | Compliance officer and Designated Director | +91 7304472200 | compliance@klaygroup.com |
Investor Grievance Redressal Mechanism Escalation Matrix:
| Details of | Contact Person | Address | Contact No. | Email ID | Operational/Working Hours (Monday to Friday) |
|---|---|---|---|---|---|
| Customer care | Shagufa Siddique | 1402, One BKC, B Wing, BKC, Bandra East, Mumbai - 400051 | +91 22 6910 6027 | clientservice@klaygroup.com | 08:30 a.m. to 05:30 p.m. |
| Head of Customer Care | Pallavi Narkar | 1402, One BKC, B Wing, BKC, Bandra East, Mumbai - 400051 | +91 22 6910 6028 | clientservice@klaygroup.com | 08:30 a.m. to 05:30 p.m. |
| Compliance Officer | Niren Vora | 1402, One BKC, B Wing, BKC, Bandra East, Mumbai - 400051 | +91 22 6910 6040 | niren@klaygroup.com | 08:30 a.m. to 05:30 p.m. |
| Chief Executive Officer (CEO) | Ian Dsouza | 1402, One BKC, B Wing, BKC, Bandra East, Mumbai - 400051 | +91 22 6910 6011 | ian@klaygroup.com | 08:30 a.m. to 05:30 p.m. |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI or Exchange at NSE, BSE, MCX or Depository at NSDL and CDSL.
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal or at Depository..
After you have exhausted all available options for resolving your grievance, if you are still not satisfied with the outcome, you can initiate the dispute resolution process through the Smart ODR Portal"
Details of Up Streaming Client Nodal Bank Accounts (USCNBA)
Investors are requested to note that Klay Securities Pvt. Ltd. is permitted to receive money from investors through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). Klay Securities Pvt. Ltd. is also required to disclose these USCNB accounts to Stock Exchanges. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by Stock Exchanges on their website under “Know/ Locate your Stock Broker”.
| Sr. No. | Bank Name | Account Number | IFSC Code |
|---|---|---|---|
| 1 | HDFC Bank Ltd. | 57500000204292 | HDFC0000060 |
| 2 | Axis Bank Ltd. | 924020029430391 | UTIB0000230 |
Company Contact details
Address: 1402, B Wing, ONE BKC, G-Block, Bandra Kurla Complex, Mumbai – 400051, India.
Phone: +91 22 69106000
Email: info@klaycapital.com
